Summary: If you need to send a screenshot to our technical support department, here are the steps:

1) Microsoft Windows User

• Press the combination of the Alt and PrintScreen keys ([Alt] and [PrtScrn]) to capture the current active window.
• Open your Email program, create a new message and paste the captured screenshot into the body of your email message by cicking Edit, Paste or Right Mouse Click, Paste.
• Note: If your email program doesn't support HTML or is text only, then you can open Microsoft Paint and paste the image into it, then Save the file to a .jpg or .gif file.
• Note: Youcan alternatively press the PrintScreen or [PrtScrn] key captures the entire desktop area.
  

2) Mac OS X

• Pressing Command-Shift-4 takes a screenshot of a chosen are of the screen.
• Pressing Commnad-Shift-3 takes a screenshot of the entire screen.

Natalie
Community Manager
www.RealMentalHealth.com | Customer Support Site
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